Roots, Inc. dba Roots Through Recovery Data Protection (Privacy) Policy
This Policy explains the way Roots, Inc. dba Roots Through Recovery collects personal data from you and the purpose for that collection. This Policy is designed to ensure that you are aware of how your personal data is being used and to provide you with choices about that use.
What Data is Being Collected and Why?
By submitting a form or initiating a live chat, we may contact you via email or phone related to your inquiry. You may choose not to receive notifications.
We use Google Analytics, Google AdWords Conversion tracker, CallRail and other services that place cookies on a browser across the website. These cookies help us increase the website’s effectiveness for our visitors. These cookies are set and read by Google. To opt out of Google tracking, please visit this page.
We may use AdWords remarketing to market our sites across the web. We place a cookie on a browser, and then a 3rd party (Google) reads these cookies and may serve an ad on a 3rd party site. You may opt out of this ad serving on Google’s opt out page. If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page.
Sharing with Third Parties
We may use service providers to process the Application Data. These service providers are restricted from using your personal data in any way other than for the service they are providing. There may also be occasion for Roots, Inc. dba Roots Through Recovery to disclose your personal data to third parties if it believes, in its sole discretion, that such disclosure is required by law, to enforce its user agreement or Data Protection (Privacy) Policy, or in connection with a sale or transfer of some or all of the assets in Roots, Inc. dba Roots Through Recovery.
Roots, Inc. dba Roots Through Recovery is concerned with the security of your personal data. Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information.
Roots, Inc. dba Roots Through Recovery is hosted on a private cloud service. For more information regarding WP Engine, please visit WPEngine.com.
Roots, Inc. dba Roots Through Recovery maintains your data for an indefinite period depending on whether you opt into treatment services, if you require a follow up later, or if you become a member of our alumni association. We take extra steps to shift this data from our public websites to internal servers at set intervals for added privacy.
We also use Google Analytics as an analytics provider and that also places cookies, so we can improve the site and make it better through cookies and analytics.
Links to Other Websites
Transfer of Data Outside of Your Home Country
Your information may be stored, processed, and accessed in The United States or any other country where Roots, Inc. dba Roots Through Recovery has vendor relationship facilities. By using the Sites, and Roots, Inc. dba Roots Through Recovery services, you consent to the transfer of information outside your country.
How do I make a request for my personal information (Subject Access Request) under the EU General Data Protection Regulation (GDPR)?
The GDPR provides individuals with the right to ask any organization for a copy of the personal data processed about them. To make a request for the personal information we hold about you, please contact us.
Your Ability to Choose
Take the First Step Now
If you need to find a place that feels comfortable and supportive, let Roots Through Recovery’s experienced clinicians and case management team work with you to help determine your next steps. We want you to have choices that will give you and your loved ones the best outcomes.