Roots Through Recovery has earned the Gold Seal of Approval from The Joint Commission, and we consistently strive to provide the highest quality of care possible to our patients and their families. The mission of The Joint Commission is to continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations. The  Joint Commission’s comprehensive accreditation process evaluates an organization’s compliance with these standards and other accreditation requirements. Below are the accredited care services we offer and the locations at which they’re administered.

To earn and maintain The Joint Commission Gold Seal of Approval, an organization must undergo an on-site survey by a JC surveyor or team at least every three years. Joint Commission standards address the organization’s level of performance in key functional areas, such as patient rights, patient treatment, and infection control. Standards set forth performance expectations for activities that affect the safety and quality of patient care. If an organization does the right things and does them well, there is a strong likelihood that its patients will experience good outcomes. Roots Through Recovery cares about what you think about our program, and we therefore want to always keep communication open.

Through this notice, we want to encourage any individual who has concerns about patient care or safety at our facility to contact Roots Through Recovery management directly. We are confident that once a concern is addressed with us, we can satisfy and resolve any issue. Although unlikely, if an individual’s concern cannot be resolved by working with us directly, the individual is encouraged to contact the Joint Commission. The contact number is 800-984-6610. www.jointcommission.org